Author: Yidong Tu,Diwan Li,Haijiang Wang

Abstract: The COVID-19 pandemic has hit the hospitality industry hard globally, resulting in millions of employees being laid off. Drawing upon the conservation of resources theory, this study aims to empirically examine how and when COVID-19-induced layoff influences employees' in-role and extra-role performance in the hospitality industry. We tested this model by using field data collected from 302 employees and their supervisors in China across two waves. Results revealed that COVID-19-induced layoff increases survivors' COVID-19- related stress, which in turn leads to decreased in-role and extra-role performance. The strength of these indirect effects is mitigated by perceived family support against COVID-19. Unexpectedly, perceived organizational support against COVID-19 intensifies these indirect effects. The theoretical and practical implications of this study are further discussed.

Keywords: COVID-19-induced layoff;COVID-19-related stress;Job performance;Social support

This article was published in International Journal of Hospitality Management in May 2021, which is an A-level award journal in our hospital. Tu Yidong is the first author and corresponding author of this article, and Li Diwan is a graduate student of Human Resource Management in our school in 2019.